RECESSION: Over 1,000 MTN Customer Care Representatives Sacked
MTN Nigeria has sacked over 1000 Customer Care Representatives (CCRs) attending to High Value Customers in Lagos, Kano, Ilorin and Kaduna call centres. The vendor in charge of the call centres, Communication Network Support Services Limited Contact Centre (CNSSLCCL) served affected agents termination of appointment letter last week. A letter dated August 24, 2016 signed Group Head, Human Resources, Olumuyiwa…Read More